/services/managed-it

Managed IT Support

CITIG Managed IT Services deliver end-to-end management of your technology infrastructure. We monitor your servers, desktops, firewalls, and network devices around the clock to detect and resolve anomalies before they impact your business operations. Our proactive patching schedule, daily backup audits, and preventative maintenance reduce system failures and ensure your operations run seamlessly.

Managed IT Support

Comprehensive IT Operations

CITIG Certified System

Core Engineering Capabilities

  • 24/7 Network Operations Center (NOC) system monitoring
  • Automated OS security patching and software updates
  • Regular hardware health reviews and drive health checks
  • Daily verification of local and offsite cloud backups
  • Dedicated vCIO technical account management

Service Level Agreement (SLA)

All services are operated under strict standard operating procedures to guarantee performance, network safety, and professional delivery.

// Active SLA Framework 24/7/365 priority monitoring with 15-minute emergency response SLAs for critical system outages.
Direct Response Line (805) 364-5300
Request Service Dispatch
Emergency line (805) 364-5300